Intelligent Customer and Supply Chain Assurance

Oversight frameworks and qualitative audits that demonstrate effective control of tier-one and tier-two engineering suppliers.

What we do

Outsourcing technical work does not outsource accountability. An effective Intelligent Customer function must be able to specify work clearly, challenge it competently and judge whether the result is adequate.

We design oversight frameworks and conduct qualitative audits across tier-one and tier-two engineering vendors. Support can include work package definition, tender evaluation, supplier surveillance, review of deliverables and recommendations for technical acceptance.

Our approach gives leaders a practical view of whether the supply chain is producing evidence they can rely on, with proportionate controls that fit the risk and complexity of the programme.

Who this is for

Government departments, arms-length bodies, nuclear licensees, defence authorities and operators managing contracted engineering delivery.

Related frameworks

Licence Condition 36, Intelligent Customer arrangements, MoD acquisition and approval arrangements